Kristine Steele

Kristine Steele, Head of HR and Operations at Redspire on staying connected during flexible working, the value of developing and updating a health and wellbeing kit and the importance of being kind to each other.

"Why staying connected is more important now than ever"
When I started building Redspire's Mental Health and Wellbeing Roadmap, I had no idea that a global pandemic would soon be changing the way we all work.

Employee wellbeing has always been super important to us. Straddling technology and Financial Services, we're mindful that our teams operate in high pressure environments on detail-orientated projects. It can be an intense process bringing these large transformation projects to life, at times away from home. Peer support and mental health protection was, and still is, vital.

Kristine Steele Respire M

Staying connected during flexible working patterns
We tentatively launched flexible Work from Home policies in 2019, with the overarching goal of 'staying connected.' With hindsight, we took that leap to flexible working just at the right time to embed best practice. It helped us launch our business continuity and switch to a fully remote working plan, in response to Covid-19.

Whilst we got slightly ahead of the curve, it's important to acknowledge that working from home during the crisis has still been challenging. Whilst we're enjoying more family time, reduced commute and staying safe from the virus, maintaining mentally healthy habits whilst working from home feels like something we need to work hard at, daily. It's easy to fall into habits that blur the lines of work and home. Answering emails over dinner, working alone and not taking breaks.

With that in mind, staying connected has become even more important. This takes many forms. Staying connected with each other during our working day. Making time for virtual coffee breaks and collaboration. Staying connected socially and checking in on each other. We've introduced hobbies groups, a buddy system and larger group hubs. Managers are embedding new ways to stay connected to their teams each week, making sure positive working relationships can continue.

Mindfulness and Mental Health First Aid
Just as importantly, we're encouraging our teams to stay connected to their own thoughts and feelings, as well as ensuring they prioritise their downtime to stay connected to friends and family. The former we're helping with, in the shape of mindfulness in the workplace sessions, with mental health first aid training and peer accreditations too. We see this as a huge benefit to individuals but also to our team's ability to look out for one another too.

A health and wellbeing toolkit
When it comes to health and wellbeing, we're conscious that one size doesn't fit all. We've just launched a new support package that gives our teams a range of support, in the form of counselling, financial programmes, access to CBT and more for their friends and family. The programme is constantly updating with relevant and timely health and wellness webinars, workshops and other resources on how to prioritise your day for example whilst working from home.

Microsoft's Insights to support
Microsoft's Wellbeing Insights should also help us get through what's likely to be a tricky winter. Personal analytics encourage focus time and quiet time away from the computer. Manager insights can help managers steer a positive work life balance to protect their teams from burn out. Productivity tools, the virtual commute and access to Headspace within Microsoft Teams are all very welcome too.

Be kind to each other
Let's look out for each other - and ourselves - in the months ahead and nurture positivity and staying connected wherever we can. It's the only way through tough times.

Read the extended version of this article on Redspire's blog.

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