Nadine Poli

Guest blogger Nadine Poli on her career to date with NFU Mutual, her passion for people management, the variety of city life and the tranquillity of the Galloway Hills

I am now in my 16th year with NFUM Direct as a Sales & Service Executive, having worked my way up from an advisor on the phones to a leadership role running teams.   As an Executive I look after the day to day operational running of the Sales and Service Teams within the Service area and I am responsible for managing four Team Leaders who have teams of around ten staff. It's my job to ensure that my team is supported and they have what they need to do their job well within the regulatory framework in which we are governed. I am also responsible for planning and implementing business change as well as recruiting new talent in to the business.

I have a passion for people management, it is great to see staff go on to realise their potential and progress within the business.  I genuinely have the opportunity to do what I do best every day which is really refreshing and part of the reason I remain with NFUM Direct.

Nadine Poli

I relocated to Glasgow in Nov 2002 from the rural village of Newton Stewart in Dumfries and Galloway where I grew up. After completing my studies I worked in the local bank there for a number of years however I had a passion for city life and was keen to experience what it would be like living and working in Glasgow.

Coming from a rural village and world of banking I had always heard of the National Farmers Union, so funnily enough when I started looking for jobs I spied an advert for a Customer Service Associate working on the telephone for NFUM Direct. I applied for the role and was offered the job, I must say that I felt lucky enough to be offered a position working for one of the UK's leading general insurance companies, this felt like a safe bet, giving me the opportunity to live in what we know as the city of culture and work for a company that would keep me connected to those rural roots!

I love living and working in Glasgow. They say variety is the spice of life and Glasgow certainly offers that, great  shopping, restaurants , venues, pubs,  clubs and bars, not to mention some of the fantastic music venues, such as the Barrowlands and SSE Hydro.  I live in a prime location right on the River Clyde so have the luxury of strolling over to work in the financial district of Glasgow each day, which gives me time to gear up for the day and also wind down walking home which is ideal too!   I now call Glasgow my home but whenever I want to escape the hustle and bustle of the city I can hop in the car and drive back to the small picturesque village of Newton Stewart and enjoy the tranquillity of the Galloway Hills.