RESPONSE has been
shortlisted for the CCA
Excellence Awards 2012 in the Best Outsourcing Partnership
category for its work with Hiscox UK & Ireland.
The CCA Excellence Awards programme is designed to recognise
achievements of individuals and organisations committed to
delivering outstanding customer service. The Excellence Awards is
the most respected and sought-after programme, unique through its
peer group judging process. The judging panel includes
professionals from all sectors and senior executives with
wide-ranging experience in customer contact centres.
Brian Bannatyne, Managing Director, RESPONSE said: "We are
extremely proud to be working with a premium brand such as Hiscox.
To be short listed for this award demonstrates the strength and
depth of our partnership and also the continued passion, drive and
enthusiasm of our people who aim to not only delight the Hiscox
customers, but to add value to the business by providing a true
representation of the Hiscox brand."
The Awards winners will be announced on the evening of 7
November 2012 at The Hilton, Glasgow.
RESPONSE is a market leading provider of outsourced contact
centre services and software solutions for a number of the UK's
most successful brands.