HEROtsc, one of the UK's
leading outsourced contact centre companies, confirmed this month
they are opening a customer management centre at Atlantic Quay in
the IFSD to provide sales and service support to Sky.
The company has leased three floors at 6 Atlantic Quay to
accommodate the staff expected to be working on the Sky account in
Glasgow.
Chief Executive David Turner said: "Overall, we are delighted to
have underlined our strengthening relationship with Sky. Glasgow
will be the fourth HEROtsc centre dedicated to the Sky account,
joining Falkirk, Greenock and our recently opened facility in
Derby.
"Our long-term strategic partnership with Sky underlines the
company's growing strength in the UK customer management
sector."
HEROtsc currently has around 4500 employees over its UK network
with just under 2500 at its Scottish sites.
The company is a member of the $4.2 billion Hero Group, one of
the top 15 Business Process Outsourcing (BPO) suppliers in the
world, employing over 30,000 people across 23 companies.
Over 30,000 sq ft of space currently remains available to let at
6 Atlantic Quay. Further information available from DTZ
on 0141 226 5241.