Norman Yarwood

Business Operations Manager Ex – Forces Scotland, FDM Group

IFSDG:  How long have you worked in FDM Group?         

Norman:  18 Months

IFSDG:  How many people work at FDM Group?               

Norman:  1400+

IFSDG:  What is the vision for FDM Group in Glasgow?                

Norman:  To better our recent growth in Scotland and to keep providing excellent local support to our clients.  To keep getting our graduates and Ex - Forces personnel their first start in the IT industry; there's few better feelings than telling someone they've been placed.

IFSDG:  What's a typical day for you?                                       

Norman:  Host a client on a tour of our new city centre 14,000 Sq ft Academy at 1 West Regent Street.  Work with our Graduates and Ex Forces trainees on their professional skills.  Visit a client or potential client at their place of business.  Help out with running one of our weekly assessment days.

IFSDG:  Why did FDM Group choose to locate in the IFSD in Glasgow? 

Norman:  It's a great, vibrant city centre business location from which we can serve the needs of our Scottish clients. 

IFSDG:  Three good things about working in Glasgow?    

Norman:  There's a great energy in the city.  The people are funny, friendly and frank.  We are no more than 15 minutes from being out in the beautiful Scottish countryside .

IFSDG:  What is your biggest business achievement to date? 

Norman:  With FDM, establishing the FDM Ex - Forces model in Scotland.  We have gone from a standing start to having  over 30 Ex - Forces IT and Business specialists on client site in full time work with another 20 + currently in training.

IFSDG:  What is the best investment you ever made?      

Norman:  On a personal level my first, handmade, bespoke suit, it made me feel a million dollars.   On a financial level, buying our house which is now worth 200% more; hard to beat that ROI.

IFSDG:  Which businessperson or company do you most admire and why?  

Norman:  Bill Gates; he realises the importance of putting something back into society, with his wealth that's a huge amount.  However, it's all relative, do what you can to help people, it doesn't have to be a financial commitment.

IFSDG:  What did you want to be when you were a child? 

Norman:  England rugby open side flanker.

IFSDG:  What do you do to relax away from the office?  

Norman:  I like to read and when the weather is good enough do it on my patio in the sun with the birds singing in the trees.

IFSDG:   I-Phone or Android?

Norman:  Android

IFSDG:   Favourite band?       

Norman:  Fleetwood Mac

IFSDG:   Favourite sport?      

Norman:  Rugby - of course

IFSDG:   Favourite movie?     

Norman:  Blues Brothers

IFSDG:   Sunshine or snow?  

Norman:  Sunshine

IFSDG:  and finally, what three words sum you up? 

Norman:  Happy, caring  and funny … I hope. 

  • Norman Yarwood
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