Steven Smart

Partner, Horwich Farrelly

IFSDG:  How long have you worked in Horwich Farrelly?

Steven: I joined Horwich Farrelly at the start of the year to head up the new Glasgow office.  It has been great getting to know all of the team as we have been finalising our plans for the year ahead.  It's exciting to get started.

IFSDG:  How many people work at Horwich Farrelly?

Steven: As the firm has continued to innovate and provide clients with services tailored to meet their needs, the resultant success has seen Horwich Farrelly expand significantly.  We are now nearly 800 strong and are continuing to grow, as evidenced by the recent opening of our Belfast office.

IFSDG:  What is the vision for Horwich Farrelly in Glasgow?

Steven: To build upon the values which underpin the firm's entire approach and become the specialist legal firm of choice in Scotland within the insurance claims sector.  I want clients to know they receive a quality service as part of a genuine partnership, which in turn allows us to understand and address their needs.

IFSDG:  What's a typical day for you?

Steven: As I have been setting up the Glasgow office, there haven't been many "typical" days so far.  In addition to dealing with claims, I may spend most of one day in meetings, considering strategy for the firm in Scotland, and the next day with a client discussing the issues they are facing and how we can combat them.  The variety of the role is one of the most attractive aspects of it.

IFSDG:  Why did Horwich Farrelly choose to locate in the IFSD in Glasgow?

Steven: Glasgow was the obvious choice for us.  A number of our major clients are based nearby.  The thriving business community in the city meant it was an easy decision to make.

IFSDG:  Three good things about working in Glasgow?


  1. The spirit of the people.  There is an atmosphere of what I would term "realistic positivity" that few other cities can match.  Glaswegians have a will to succeed but do not forget their roots.
  2. The diversity of the city.  There is something for everyone and all are welcomed.
  3. The opportunities.  As Glasgow has developed over the years and welcomed people and businesses from all different backgrounds, in turn there have become ever increasing opportunities to expand your horizons.

IFSDG:  What is your biggest business achievement to date?

Steven: Other than securing my current role with Horwich Farrelly, the one that sticks in my mind was securing my first ever customer nomination as a younger solicitor, at the client's request. It opened my eyes to the fact that, even in an increasingly technological world, people and businesses still value a genuine connection and relationship with those they work closely with.  That relationship developed and we have had many successful outcomes together over the years as a result.

IFSDG:  What is the best investment you ever made?

Steven: I should probably refer to a business or financial transaction I have made, but in all honesty, it was buying my first car at about the time I was starting my traineeship.  I had tutored all year to raise enough money to buy it.  Having the freedom in both my personal and professional life to pick up and go at a moment's notice afforded me numerous opportunities that expanded my knowledge and understanding of the market across Scotland and the UK which has stood me in good stead since.

IFSDG:  Which businessperson or company do you most admire and why?

Steven:  From a distance, it would be Jim McColl.  I have a great deal of respect for the way he has built a hugely successful business from scratch, whilst staying true to his values.  I think he is a good example of the Glaswegian spirit I referred to.  Up close, there are a number of excellent lawyers I have worked with who influenced me by the way in which they balanced running a law firm in a competitive market with supporting employees, both personally and professionally.

IFSDG:  What did you want to be when you were a child?

Steven: As I was far too small for the NFL, I had hopes of becoming a professional golfer.  Although I played to a reasonable level, when it became apparent that I didn't have the talent to do that, I always wanted to be a lawyer or a pilot.  My great uncle worked in the Court of Session for years and I used to hang on his every word when he told me stories about events in Court.

IFSDG:  What do you do to relax away from the office?

Steven: I try to play golf fairly regularly and I am a big fan of the NFL.  I enjoy travelling and like to socialise with family and friends when I get the chance.

IFSDG:  I-Phone or Android? 

Steven: I-Phone for me

IFSDG:  Favourite band?  

Steven: How can you pick one?!  Being a teenager in the 90s, Oasis had the biggest impact on me by far.

IFSDG:  Favourite sport?  

Steven: Football, golf and the NFL.  Attending the Super Bowl in New Orleans in 2013 was a major highlight.

IFSDG:  Favourite movie?   

Steven: The Shawshank Redemption.

IFSDG:  Sunshine or snow? 

Steven: Sunshine please, preferably as soon as possible.

IFSDG:  and finally, what three words sum you up?

Steven: Tenacious, energetic and loyal.


  • Steven Smart