The IFSD Glasgow programme, run by Glasgow City Council, is
committed to ensuring that your privacy is protected. Any
personally identifiable information we ask you to provide when
using this website will only be used in accordance with this
privacy statement.
This privacy policy explains how we use any personal information
we collect about you when you use this website to contact us
What information do we collect about you & why do we need
your personal information and what do we do with it?
We collect information about you when you register with us to
contact you through our Contact Us facility on the website. Website
usage information is collected using cookies.
You are giving us your personal information to allow us to send
out a response to your request through our Contact us facility on
the website. We also use your information to verify your identity
where required, contact you by post, email or telephone and to
maintain our records.
As part of our distribution effectiveness appraisals, anonymized
data is collected via Google Analytics and this sends back
non-personalised data information which populates monthly Google
Analytics reports as a direct result of user-engagement. No
personal data is shared from Google Analytics and therefore no data
from the IFSD Programme is shared
How will we use the information about you?
We collect information about you so that we can send you a
response to any enquiry you make through our Contact Us facility on
the website,
We use your information collected from the website to
personalise your repeat visits to our website.
We will never pass your personal information to any third party,
other than as set out in this Privacy Policy, but reserve the right
to access and disclose personal information to comply with
applicable laws and lawful government requests; requests by the
police investigating suspected illegal activities; to enforce our
website terms and conditions; and to operate our systems properly,
administer the website, or to protect ourselves or other website
users.
Legal basis for using your information:
We provide these services to you as part of Glasgow City
Council's statutory function as a local authority that supports The
IFSD Glasgow Programme. You can find more details of our role on
the Council's website at www.glasgow.gov.uk/privacy, and
The IFSD Glasgow website.
Processing your personal information is necessary for the
performance of a task carried out in the public interest by the
council and on the basis of your consent.
Marketing
We would like to send you monthly newsletters and notify you
about forthcoming events and information relevant to the financial
and business services sector, that we think may be of interest to
you. If you have consented to receive these communications, you may
opt out at a later date.
You have a right at any time to stop us from contacting you for
marketing purposes. If you no longer wish to be contacted for
marketing purposes, please click here <<UNSUBSCRIBE
LINK>>.
Security
We are committed to ensuring that your information is secure.
When you input any personal information into the website, we will
use appropriate physical, electronic and managerial security
measures to try to prevent that personal information from being
accessed by unauthorised persons, and to ensure that you may input
personal information safely. Unfortunately, the transmission of
information via the internet is not completely secure. Although we
will do our best to protect your personal information, we cannot
guarantee the security of your personal information transmitted to
our website; any transmission is at your own risk.
Access to your information and correction
You have the right to request a copy of the information that we
hold about you. If you would like a copy of some or all of your
personal information, please email businesssupport@glasgow.gov.uk
or write to us at the following address.
Business Glasgow
Development & Regeneration Services
Glasgow City Council
231 George Street
Glasgow G1 1RX
We want to make sure that your personal information is accurate
and up to date. You may ask us to correct or remove information you
think is inaccurate.
Who do we share your information with?
We are legally obliged to safeguard public funds so we are
required to verify and check your details internally for fraud
prevention. We may share this information with other public bodies
(and also receive information from these other bodies) for fraud
checking purposes. We are also legally obliged to share
certain data with other public bodies, such as HMRC and will do so
where the law requires this. We will also generally comply
with requests for specific information from other regulatory and
law enforcement bodies where this is necessary and
appropriate. Your information is also analysed internally to
help us improve our services. This data sharing is in
accordance with our Information Use and Privacy Policy and covered
in our full privacy statement on our website. It also forms part of
our requirements in line with our Records Management Plan approved
in terms of the Public Records (Scotland) Act 2011.
Your rights under data protection law:
- access to your information - you have the
right to request a copy of the personal information that we hold
about you.
- correcting your information - we want
to make sure that your personal information is accurate, complete
and up to date. Therefore you may ask us to correct any personal
information about you that you believe does not meet these
standards.
- Deletion of your information - you
have the right to ask us to delete personal information about you
where:
I. you think
that we no longer need to hold the information for the purposes for
which it was originally obtained
II. we are using
that information with your consent and you have withdrawn your
consent - see Withdrawing consent to using your
information below
III. you have a
genuine objection to our use of your personal information -
seeObjecting to how we may use your information below
IV. our use of
your personal information is contrary to law or our other legal
obligations.
Objecting to how we may use your information -
You have the right at any time to tell us to stop using your
personal information for direct marketing purposes.
Restricting how we may use your information
- in some cases, you may ask us to restrict how we use
your personal information. This right might apply, for
example, where we are checking the accuracy of personal information
that we hold about you or we are assessing the objection you have
made to our use of your information. This right might also
apply if we no longer have a basis for using your personal
information but you don't want us to delete the data. Where
this right is realistically applied will mean that we may only use
the relevant personal information with your consent, for legal
claims or where there are other public interest grounds to do
so.
Withdrawing consent to use your information -
Where we use your personal information with your consent you may
withdraw that consent at any time and we will stop using your
personal information for the purpose(s) for which consent was
given
Please contact us as stated above if you wish to exercise any of
these rights.
Information you have given us about other
people:
If you have provided anyone else's details, please make sure
that you have told them that you have given their information to
Glasgow City Council. We will only use this information
to provide them with our newsletters. If they want any more
information on how we will use their information they can visit our
web site at www.glasgow.gov.uk/privacy
or email dataprotection@glasgow.gov.uk
Complaints
We aim to directly resolve all complaints about how we handle
personal information. If your complaint is about how we have
handled your personal information, you can contact the Council's
Data Protection Officer by email at dataprotection@glasgow.gov.uk
or by phone on 0141 287 1055.
However, you also have the right to lodge a complaint with the
Information Commissioner's Office, who can be contacted by post at:
Information Commissioner's Office, Wycliffe House, Water Lane,
Wilmslow, Cheshire SK9 5AF. By phone on 0303 123 1113 (local
rate) or 01625 545 745 or Visit their website for more information
at
https://ico.org.uk/concerns
Please note if your complaint is not about a data protection
matter or concerns the handling of personal information please
contact us using the complaints procedures in place at https://www.glasgow.gov.uk/complaints
More information
For more details on how we process your personal information
visit www.glasgow.gov.uk/privacy
If you do not have access to the internet you can contact us via
telephone to request hard copies of our documents.
Cookies
Cookies are text files placed on your computer to collect
standard internet log information and visitor behaviour
information. We use cookies for the following:
- To deliver specific functionality to the user allowing the
website to work properly
- To gather anonymous data on user behaviour on the website so
that we can better understand user journeys and improve the website
as a consequence
For further information visit www.aboutcookies.org
or www.allaboutcookies.org
You can set your browser not to accept cookies and the above
websites tell you how to remove cookies from your browser. However,
in a few cases, some of our website features may not function as a
result.
Other websites
Our website contains links to other websites. This privacy
policy only applies to this website so when you link to other
websites, you should read their own privacy policies.
Changes to our privacy policy
We keep our privacy policy under regular review and we will
place any updates on this web page. This privacy policy was last
updated on 22nd May 2018..
How to contact us
Please contact us if you have any questions about our privacy
policy or information we hold about you: