IFSDG: How long have you worked in Parseq Ltd?
Graham: I have been with Parseq since
IFSDG: How many people work at Parseq
Graham: We have around 2500 colleagues
across the Group.
IFSDG: What is the vision for Parseq Ltd in
Graham: The vision is simple, invest to
grow. We have been steadily growing our operation in Glasgow over
the last few years and recently invested in new premises which
positions Glasgow as one of the principal growth sites in our
contact centre estate. Proud to call Glasgow home, I am committed
to growing our Scottish operation and cementing Parseq as a partner
and employer of choice.
IFSDG: What's a typical day for you?
Graham: Often travelling between the
sites, talking to people and emails - always too many!
100% focussed on the two key ingredients of the business -
People and Clients. Without either we wouldn't have a business!
IFSDG: Why did Parseq Ltd choose to locate in the
IFSD in Glasgow?
Graham: Parseq deliver services within
highly regulated and rapidly changing environments. Many of our
clients operate within the financial services sector, including the
UK's top ten banks. Having our home within the IFSD just made
sense. It's a prestigious location in Glasgow and the
premises made available to us aligned to the Parseq corporate
IFSDG: Three good things about working in
Graham: People, Banter, Closeness to
IFSDG: What is your biggest business achievement
Graham: The growth of the Parseq contact
centre business, we have grown from 100 colleagues to its current
size of 1500 across three delivery centres I have in the UK.
IFSDG: What is the best investment you ever
Graham: I have invested in many material
things, however the best investment I have made is in myself and my
family - be it time, education, new skills, knowledge; you can
never lose it.
IFSDG: Which businessperson or company do you most
admire and why?
Graham: Simon Cowell, love him or hate
him he is an incredible business talent.
IFSDG: What did you want to be when you were a
IFSDG: What do you do to relax away from the
Graham: Leave my laptop in its case and
spend as much downtime as possible with my wife and two children
who are incredibly patient with the demands of my job.
IFSDG: I-Phone or Android?
IFSDG: Favourite band?
IFSDG: Favourite sport?
IFSDG: Favourite movie?
Graham: I can think of three for very
different reasons, The Breakfast Club (nostalgia), It's a Wonderful
Life (Xmas movie and my favourite time of the year) &
IFSDG: Sunshine or snow?
Graham: Sunshine, but we don't get enough
IFSDG: and finally, what three words sum you