Lisa Ferguson

Digital Accounting Solutions Assistant Manager, French Duncan LLP

The most satisfying thing about my job is .... client satisfaction. Being able to create an efficient environment that allows for meaningful real-time information to be available to our clients is a key priority for us. We achieve this through performing in-depth system reviews where we gain a good understanding of not only the financials, but also the business operations and systems. By suggesting changes, we aim to eliminate the bugbears clients are suffering, allowing for them to shift focus on the running of their business.

The French Duncan corporate social responsibility project I am most proud of is …. our support for Children's Hospices Across Scotland (CHAS). We recently handed over a cheque for £16,500, raised through various activities throughout 2022. These included climbing Ben Lomond, a sponsored Zip Slide and bake sales.

The career achievement I am most proud of is .... achieving my ACCA qualification. The ability to manage a full-time job alongside professional study was challenging. But having a supportive employer and colleagues to rely on in assisting with study progression really did help.

The biggest challenge I have faced in my career to date is …. resistance to change. Let's be honest, change isn't always accepted with open arms. With MTD for VAT being a key driver, this forced the accounting industry into a compulsory digital shift. This resulted in staff and clients having to be upskilled, to adhere to HMRC compliance rules. Personally, you had to keep up to date with legislative rules, various system developments, all while still ensuring peers felt supported and continuing with the day-to-day job of accounts, VAT and so on.

Even though this was demanding, there were the positives in terms of creating better lines of communication, reviewing 'this is how we have always done it' approaches to shift and become more dynamic and changing how we view accounting services as whole. No longer were the key service offerings compliance services; advisory services were now equally as important. A pivotal move in the industry.

The three best things about working in Glasgow are .... the people, the opportunities and the diversity.

The city around the world that reminds me most of Glasgow …. would need to be known as a city for being fun and welcoming. I suppose you could compare Glasgow to Newcastle. Good restaurants, brilliant architecture, excellent shopping opportunities, popular nightlife and a reputation for being friendly.

Outside of work, I am passionate about .... spending quality time with my husband, children, family and friends; enjoying the simple things in life and making brilliant fun filled memories; taking those holidays and getting outdoors when I can!

My best tip to achieve a better work/life balance is .... to try and manage workload effectively. Not to over commit and certainly not to over promise. This can result in having to rely on and take assistance from others, but that is part of being a team! By having good structure around your working schedule should result in you having the quality work/life balance you want to achieve.

Favourite boxset - Not majorly into boxsets, but from what I have seen, Suits was a decent watch.

Favourite podcast - From the few I have listened to I would recommend 'The Diary of a CEO with Steven Bartlett'

Favourite holiday destination - For a beach holiday - Cyprus (Nissi Beach in particular).

And, finally, what three words best sum you up? Outgoing. Hard-working. Loyal.

  • Lisa Ferguson